Frequently Asked Questions

We process orders within 1 business day. Standard delivery typically takes 2–5 business days within Singapore. International shipping times vary by destination.

We accept returns within 14 days of delivery for unopened or defective items. Please contact our support team with your order number to start the return process. Refunds are issued to the original payment method within 7 business days after the returned item is received and inspected.

Most of our mobile phones and accessories include a manufacturer warranty (usually 12 months). Warranty terms vary by brand and product — contact support for warranty details.

We accept major credit/debit cards, PayPal, and bank transfers. All payments are processed securely.

You can track your order through the order history page. The details and status of your order is displayed on the page.

Stock levels are shown on product pages. If an item is out of stock, you can contact us for alternatives. We do our best to restock popular items quickly.

Yes — we provide basic technical support for setup and troubleshooting of devices purchased from our store. For hardware repairs, we coordinate with the manufacturer or authorised service centres.
Contact Us

If you have more questions or need help, reach out to our support team:

Email: mobilengadgets@gmail.com

Phone: +65 9710 1807

Support hours: Mon–Fri 9:00 AM – 6:00 PM (SGT)

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